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Helicopter Line - Franz Josef Glacier HELI HIKE ...

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Bookme ReviewHelicopter Line - Franz Josef Glacier HELI HIKE (Ex Franz Josef)Posted by Steph from New Zealand on 17 Mar 2019

Cancelled twice because of weather

Steph said... Cancelled because of bad weather, received an email and re booked for the next day. Checked emails in the morning, no cancellation email. Drove 2 & half hours to Franz Josef Glacier to check in only to be told it was again cancelled. We had received no emails or phone calls. I asked why and they said if they had to do that for one customer they’d have to do that for them all?! YES you should!!! When your customers are paying almost $500 each its the least I’d expect. A 5 hour round trip for nothing. Were asked if we wanted to rebook, we said no thanks.

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